Privacy Policy
At Ondigma Infotech, we are committed to safeguarding your privacy, ensuring absolute transparency in our data processing, and securing client information with industry-leading standards.
1. Introduction & Commitment
Ondigma Infotech ("Ondigma", "we", "our", or "us") operates the website https://ondigma.com and delivers end-to-end digital solutions including Branding Design, UI/UX Web Design, Web Development, E-Commerce Engineering, and Performance Marketing.
This Privacy Policy explains how we collect, process, store, and disclose your personal data when you visit our website, interact with our digital tools, engage our engineering services, or communicate with our team. We adhere to the highest international data protection benchmarks, including the European Union General Data Protection Regulation (GDPR) and the Digital Personal Data Protection Act (DPDP Act).
Our Core Privacy Promise
We will never sell, rent, monetize, or trade your personal or business data to third parties. Data gathered during inquiries or client engagements is utilized strictly to deliver bespoke services, manage contractual relations, and optimize platform reliability.
2. Information We Collect
We collect information in three ways: information you directly provide, information gathered automatically through browsing, and project telemetry provided during service engagements.
A. Information You Voluntarily Provide
- Contact & Identity Data: Full name, professional email address, phone number, company name, and job title submitted via our consultation or inquiry forms.
- Project Specifications: Creative briefs, technical specifications, repository access, brand assets, and feedback supplied during design and development engagements.
- Communication Records: Email correspondence, meeting recordings, and support requests exchanged with our solutions architects.
B. Information Collected Automatically
- Technical Device Data: IP address, browser type and version, operating system, time zone settings, and device identifiers.
- Usage & Interaction Analytics: Pages viewed, session duration, click patterns, scroll depth, and referral sources monitored to optimize platform performance.
3. How We Use Your Information
We utilize the collected information for the following legitimate business purposes:
- Service Delivery: To design, engineer, test, and deploy customized digital architectures, websites, and brand guidelines requested by you.
- Consultation & Support: To respond to inquiries, provide comprehensive project proposals, and maintain seamless client communication.
- Platform Optimization: To monitor technical health, diagnose server anomalies, and optimize user experience across all screen sizes.
- Legal & Security Compliance: To prevent fraud, enforce our contractual agreements, and comply with statutory legal requirements.
4. Legal Bases for Processing (GDPR & DPDP)
We only process your personal data when we have a valid legal ground to do so:
- Performance of a Contract: When processing is necessary to execute a Statement of Work (SOW) or service agreement between you and Ondigma Infotech.
- Consent: When you have explicitly opted in (e.g., subscribing to our bi-weekly Insights newsletter or accepting analytics cookies).
- Legitimate Interests: To operate, secure, and improve our business operations, provided your fundamental rights do not override those interests.
- Legal Obligation: When required to comply with applicable tax, financial, or corporate compliance regulations.
5. Third-Party Disclosures & Service Providers
We may share your data with trusted enterprise service providers under strict data processing agreements (DPAs):
- Cloud & Infrastructure Providers: Secure hosting environments such as AWS, Google Cloud, and Cloudflare.
- Analytics Platforms: Anonymized performance telemetry evaluated via Google Analytics 4.
- Communication & CRM Tools: Enterprise platforms facilitating seamless project communication and meeting scheduling.
6. Cookies & Tracking Technologies
Our website utilizes first-party and essential third-party cookies to ensure seamless navigation, preserve session preferences, and understand traffic trends. You have the right to accept or decline cookies through your browser settings at any time without compromising basic site functionality.
7. Data Security & Retention
We implement rigorous administrative, technical, and physical safeguards—including SSL/TLS 256-bit encryption, role-based access control (RBAC), and automated threat monitoring—to prevent unauthorized access, loss, or alteration of your data.
Personal information is retained only as long as necessary to fulfill the purposes outlined in this policy or to satisfy contractual, legal, and financial auditing obligations.
8. Your Data Protection Rights
Depending on your jurisdiction, you possess the following rights regarding your personal information:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete information.
- Right to Erasure ("Right to Be Forgotten"): Request deletion of your personal data where no legal ground for retention exists.
- Right to Restrict or Object: Object to specific processing activities, including direct marketing.
- Right to Data Portability: Obtain your personal data in a structured, machine-readable format.
9. Contact Our Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact our privacy compliance team:
Ondigma Infotech
Attn: Data Protection Officer
F-507, TITANIUM CITY CENTER BUSINESS PARK,
100 Feet Anand Nagar Rd, opp. Seema Hall, Satellite,
Ahmedabad, Gujarat 380015, India
Email: info@ondigma.com
Phone: +91 97240 00422